Epicor
All of our consulting, development and support resources have extensive experience in Epicor’s suite of software products and have led numerous successful implementations, upgrades or migrations during their careers.
Our services team is unmatched in their responsiveness, flexibility and creativity. We assist customers in developing quick, agile, and innovative processes that have helped them lower costs, reduce risk, achieve objectives, expand operations, and evolve with ever-changing business requirements, industry trends and market demand.
Alternative offers a full suite of responsive, cost-effective consulting and technology services including:
Implementation
- New Implementations
- Major Upgrades and Legacy Migrations
- Business Process Improvements
- General ad hoc consulting
- Product Configurator
Business Performance
- Business Process Optimization
- Business Activity Queries (BAQs) and Business Process Management (BPMs)
- Trackers and Dashboards
- Business Intelligence/Data Warehousing
- Microsoft FRx/Management Reporter
Tools and Technology
- Custom Development
- Crystal Reports
- Service Connect Advanced Business Tools
- Data Conversions
- Systems Consulting – Patch Updates, Performance Tuning, Installations
Training and Support
- End User Application Training
- Epicor Knowledge Mentor
- Developer Training and Support
- Managed Services/Level 1 & 2 Help Desk
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